Step 3.1: Using the Contact Support Page
Navigate to the Contact Support section from the dashboard.
Fill out the inquiry form with the following details:
Topic: Select the topic related to your issue (e.g., Car Finance, Compliance, etc.).
Contact Email: Enter your email address.
Message: Describe your issue in detail.
File Attachment: Attach relevant screenshots or documents (optional).
Click Submit to send your inquiry to the support team.
Step 3.2: Contact Information
You can also reach out to the relevant departments directly via:
General Enquiries: [email protected]
Compliance: [email protected]
Tech Support: [email protected]
Leads & Marketing: [email protected]
Accounts Dept.: [email protected]
Alternatively, call the support team at 1800 010 001.
FAQs
Q: What do I do if the dashboard doesn’t load?
A: Ensure your internet connection is stable and try refreshing the page. Clear your browser cache if the problem persists.
Q: How can I check system updates or outages?
A: Visit the System Status section under the Settings menu.
Contact Support
For further assistance, contact the Tech Support team via:
Email: [email protected]
Phone: 1800 010 001