WHAT IS COMPARE PRODUCTS AND WHY IS IT MANDATORY
Compare Products is a product comparison function within Infynity.
At Oxcel you are required to produce a minimum of 3 product comparisons for your clients based on their requirement and objectives, including the final recommendation (product). Whilst 3 is the minimum requirement, Infynity has the capacity to produce up to 6 product comparisons if required.
Producing product comparisons demonstrates that you understand your client’s requirements and are providing them with product comparisons that meets their needs and objectives, and you are acting in the client’s best interests.
The product comparisons will also need to be included within your completed SOCA document (Statement of Credit Assistance) which is valid for 90 days and needs to be signed by clients.
Where to locate the function within Infynity
You can locate the Compare Products function in two sections within Infynity.
1. While in a client account, using the right-side account options menu
2. If outside a client account, use the feature from the left toolbar – Calculators >> Compare Products
How to complete the comparisons
Entering in the full scenario within the Compare Product screen, is very important to ensure that you produce product comparisons to meet your clients:
Goals and objectives
Loan structure
Loan features
You can compare products based on an individual loan amount or compare loan splits.
Once all the data is entered, click on ‘’Find Products” to move to the next screen to select the products.
Understanding the Compare Products page
Based on the data you have entered; you will be presented with the products that match your completed criteria. From this page you will need to select a minimum of 3 product comparisons. If there is only one product suitable for the Client's situation for example, Infynity will require a mandatory comment to be inputted that clearly explains why less than 3 product comparisons were selected. Select the Lenders that you want to compare.
Some important tips that you should be aware of on this page are:
You can sort by any of the column depending on your requirements.
Anything that has a green star
, indicates that lender has a special offer, hover over the star to see a short summary of the offer.
When you hover over each product, you will see a search function
, click and you will be presented with the product fact sheet, which goes into detail about that specific product. This is a good place to check different policies, features, fees, and charges etc. You can also expand on this information and view the notes for each lender product by selecting 
at the bottom of the product fact sheet. The notes go a bit deeper into policy for that lender and product.
SLA column provides an indication of the current service levels, and this could be an important factor to consider if your client is dealing with tight settlement times, so you may want to sort by that column. Always confirm with the Lender in case they have had any changes to service levels.
If you have received special pricing from the lender, you can amend the rates by using the
option. Change the rate or fees on the applicable product and save the change by clicking on “submit values”.
You can switch between the total charges column and the true rate view. Toggle to the ‘’true rate view’’ to display these. The last column “total charges” will change to the true rate view.
Generating comparison report
➢ Once you have made your product selections, use the 
button to move forward to the comparison report. Here you will see the selected products that you have selected, then click on “Generate Report”
• Save your results to the client file, this is important, so that you can then import the saved comparisons to your SOCA document.
• Click on “Create Report”
• Select your report template (you have 3 different images to choose from). Your logo can also be displayed. (To have your logo uploaded into Infynity, send your logo to [email protected] and ask them to upload it into Infynity).
• Type in your recommendation notes, to outline to the clients your product comparison selection. If you are not at the recommendation stage, please use a different note heading.
• Then select the type of report you want to generate.
Save Report – will save it all the different Lender names and logos displayed
Save Masked Report – will NOT display the Lender names. You may wish to use this with selective clients, where you feel they are shopping around, and you want to encourage them to come back to you.
Once you generate the report you can then return to your client account. Any product comparison reports that are generated and saved to the client account will be saved within the “Document Tab”
Disclaimer: This information is current as at the time of each QRG publication. It is a general information guide only.