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Oxcel Broker Services: Commission Knowledge Articles= Asset, Personal, And Business Loan Commission Claim

Asset Finance Commission Process

Written by OXCEL AI

Raising Commission Deals

When to Raise a Commission Deal

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  • Commission deals should be raised on the same day as the settlement

  • Prompt submission ensures smooth and efficient processing

  • Delayed submissions may impact processing timelines

How to Raise an Asset Finance Commission

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  1. Navigate to the Oxcel Broker Services dashboard

  2. Go to the "Commissions Claim" section

  3. Click on "New Commission Claim"

  4. Enter the following required details:

    • Lender Name

    • NAF (Net Amount Financed)

    • Loan Account Number

    • Lender's Reference

    • Client's Full Name

    • Borrowing Company Name

    • Referral (select from dropdown)

    • BSO/BDM

    • Origination Fee (Including GST)

    • Brokerage/Commission (Including GST)

    • Settlement Date

    • Note (Optional) - Include any relevant information for the accounts team

  5. Click "Submit"

Important Notes:

  • Red status indicates the payment is pending or being processed

  • Green status confirms the payment has been successfully processed

  • Recheck all details before submission - entries cannot be edited after submission

  • Inaccurate information will result in the deal being marked as "inaccurate"

Commission Processing

Processing Timeframe

  • Commissions are processed within 7 days of receipt by Oxcel

Required Information for Verification

  • Loan contract number

  • Client name

  • Origination amount

  • Commission amount

  • GST figures

Commission Payment Process

  1. An RCTI (Recipient Created Tax Invoice) is automatically generated and sent to you

  2. Funds are deposited into your nominated account within 24 hours of processing

Tracking and Communication

Tracking Commission Payment Status

  • Use the OBS system to check payment status

  • Red status: Payment is pending or being processed

  • Green status: Payment has been successfully processed

Communicating with the Accounts Team

  • Use the dedicated notes section in the system

  • Include relevant information that might affect commission processing

  • This ensures clear communication between brokers and the accounts team

Handling Special Situations

Clawback Process If a clawback occurs:

  1. An accounts officer will notify you via email

  2. You have two options for settlement:

    • Pay the amount by the specified due date

    • Have it adjusted against future commission payments (if this option is notified)

Handling Inaccurate or Duplicate Commission Details

  • Deals with inaccurate information will be marked as "inaccurate" in the OBS system

  • This prevents the processing of incorrect or duplicate payments

  • Contact the accounts team to resolve discrepancies

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Contact Information

For any commission-related queries, contact:

Documentation

You will receive the following documentation:

  • An automatically generated RCTI

  • Commission payment confirmation

  • Clawback notifications (if applicable)

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